Privacy Policy
DrivenDesignLabs values your privacy and is committed to protecting your personal information. When you engage with our services, we ensure your data is handled with care, transparency, and professionalism.
1. Information Collection
We may collect basic personal details such as your name, email address, business details, or project-related data solely for the purpose of delivering our services effectively.
2. Purpose of Use
Your data is only used to:
Communicate with you regarding your project
Deliver the services you’ve requested
Manage invoices and payments
Ensure quality customer support
We do not sell or share your personal information with third parties, except where required by law.
3. Contracts & Agreements
Before beginning any project, a written agreement will be shared. It will include timelines, deliverables, payment breakdown, and cancellation policies to ensure both parties are aligned and protected.
4. Payment Handling
We process payments securely via Stripe and other industry-standard platforms. This ensures encryption and safety of your payment details. We do not store your card or banking information.
5. Project Milestones
Work is delivered in defined stages. Each stage is tied to a milestone, and progress continues only once the previous milestone is completed and paid for.
6. Communication
We may reach out to you through email, phone, or virtual meetings (Zoom, Google Meet, etc.). These interactions help keep your project on track and aligned with your expectations.
7. Marketing & Updates
You may receive occasional updates, offers, or newsletters from us. You can unsubscribe at any time by clicking the opt-out link or contacting us directly.